Kit Keeper · Happy Hatchers

Privacy Policy

This policy explains how Linda Easton-Waller, a sole proprietor operating Kit Keeper at hatchingrentals.com, handles information used in the app and its optional text-message program.

Last updated: September 29, 2026

Information we collect

Account information: details such as your name and email address, and information needed to sign in and manage access to your business account. Our authentication provider processes sign-in credentials.
Business and schedule information: information you enter about your customers, rental kits, locations, hatching schedules, messages, notes, and files you upload. A schedule link you choose to share may make the linked schedule available to anyone who has that link.
Text-message information: if you set up texts, your mobile number, phone-verification status, consent and settings (including preferred time and time zone), and delivery information. We also process the contents of requested verification codes and support-task summaries to send them.
Technical information: information needed to run and secure the service, such as device/browser information, request logs, and usage or error data.

How we use information

We use this information to provide the app, calculate and share schedules, manage accounts, respond to support requests, keep the service secure, and deliver features you request. If you use an AI chat feature, the messages you submit are processed to generate a response. We use text-message information only to verify your number, manage your preferences, send the optional support-task texts you agreed to receive, and monitor delivery or opt-outs.

Optional support-task texts

When you verify your own mobile number and opt in within Kit Keeper, you may receive up to one support-task summary per day on days when you have tasks, at your selected local time. You may also receive a verification code when you request one. The summaries may include customer names and task descriptions from your schedules.

Text enrollment is optional and is not a condition of using the app. Message and data rates may apply. You can turn off daily texts in your account settings or reply STOP to opt out; for help, reply HELP or email linda@hatchingrentals.com.

We do not sell or share mobile numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes. Service providers may process this information only to operate the service and deliver the messages you request.

Who helps provide the service

We use service providers for hosting and storage, account authentication (Clerk), text delivery (Twilio), and, when you use AI chat, AI response processing. They process information as needed to provide those functions. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer subject to applicable law. We do not use your SMS consent as permission to send unrelated marketing texts.

Storage and security

We keep information as needed to operate the service, meet legal obligations, resolve disputes, and maintain records; how long a particular record is kept depends on its purpose. We use reasonable safeguards, but no online service can guarantee absolute security. Please do not put sensitive information into schedules or messages unless it is needed for your business use.

Your choices and requests

You can edit your account's business and schedule details in the app and change or disable daily texts in settings. To ask about access, correction, or deletion of personal information, email linda@hatchingrentals.com. If you enter information about customers, please make sure you have authority to use and share it, including when you share a Hatch Hub link.

Updates and contact

We may update this policy as the service changes. The current version and its update date will be posted here. For privacy or text-message questions, contact Linda Easton-Waller at linda@hatchingrentals.com.